Another poor sap hit with a US$22,000 roaming bill
There has been numerous instances of this over the past few months.
“A British businessman has been hit with a £11,000 (US$22,000) mobile data roaming fee after his wife used an “unlimited” data account to download several TV shows via a mobile phone. A report in the Sunday Times says that the wife of a business executive used his phone to start the file downloads while they were in the UK. However, he took his phone on a trip to Germany, and once back in coverage - the handset resumed the data download, at overseas roaming rates”
This is totally a money making racket, I was cut off by Vodafone in the UK last Tuesday as they were worried about my Data roaming, Couldnt they just impliment a system like Paul Sweeney’s Voicesage to just make an autocall to warn THEIR customers about this overspend.
As a mobile provider ourselves I can guarantee that the data is available live and one automated phone call would have cut this off at the pass.
Why aren’t mobile companies engaging with their customers?
What do you bet this bill is negotiated down to under 1k UKP?