http://patphelan.net/att-fire-customer-for-paying-her-bills/ Mobile, Roaming and Social Media Wed, 08 Feb 2012 22:02:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://patphelan.net/att-fire-customer-for-paying-her-bills/comment-page-1/#comment-477919 Darla Wed, 25 Jun 2008 18:03:59 +0000 http://patphelan.net/att-fire-customer-for-paying-her-bills/#comment-477919 This is so sad. I just read a article where T-Mobile did the same thing. This is so sad. I just read a article where T-Mobile did the same thing.

]]> http://patphelan.net/att-fire-customer-for-paying-her-bills/comment-page-1/#comment-477671 Dennis Deery Sun, 22 Jun 2008 20:38:17 +0000 http://patphelan.net/att-fire-customer-for-paying-her-bills/#comment-477671 This happened to me Pat. They offered this plan when I had a project that kept me away from home 80% or more of the time. The plan was great, and no caveats were offered in their plan materials. I had the plan for several months, then got a call from an AT&T rep saying they "Didn't believe I lived where I had my bills sent to, because I made so many calls out of the area." I asked them how my bills got paid if they weren't getting sent to me. No joy, they terminated my service. Unbelievable! This happened to me Pat. They offered this plan when I had a project that kept me away from home 80% or more of the time. The plan was great, and no caveats were offered in their plan materials. I had the plan for several months, then got a call from an AT&T rep saying they “Didn’t believe I lived where I had my bills sent to, because I made so many calls out of the area.” I asked them how my bills got paid if they weren’t getting sent to me. No joy, they terminated my service. Unbelievable!

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