Boingo expands in India
Boingo one of my favorite companies and also one of the most useful to the global traveller had a bit of good news today.
“Boingo today announces the addition of Tata Communications hotspots to the Boingo Roaming Network, giving Boingo members access to over 500 new hotspots under the Tata Indicom brand. With the addition of the Tata Communications network, Boingo members will be able to enjoy high speed wi-fi connections in restaurants, cafés, coffee shops and airports while traveling through India”
Seriously folks if you are traveling regularly you need to have a Boingo account, on a recent trip it saved me 6 paid wifi logins on one trip alone.
Now with India added where mobile communications are an expensive commodity it just got better.
The Boingo clients are excellent, I have one on my Nokia and one on my laptop, they auto log you on to any available network, its pure simplicity. They have a special offer at the moment for $9.95 for the first three months and $21.95 a month thereafter, this is probably the cost of two nights internet connectivity in the next hotel you are staying at.
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You know that the price just went up by 68% to 40.92 € for the global account and there is now also a cap on the minutes you can use.
It’s a great service if you travel but the new prices make other alternatives better.
If you ask me Boingo sucks. I was pissed too, they did the same thing to me and refused to refund the extra charges. I live in FL, but Bogus Boingo Wireless is based in South Santa Monica, California. I wrote the attorney general there and asked him to investigate Boingo business practices. I have also filed a complaint with the FL state attorney and the CA Better Business Bureau. That is not all, I am on a mission. I bought ihateboingoDOTcom I am currently working on the website. Boingo needs to be exposed, they are conducting the same business practices that Blockbuster had attempted and looked where it took Blockbuster. If you do a search online, you’ll see people complaining about fraudulent charges from all over the world. They will give you access alright as long as you give them unlimited access to your bank account. Here is my story
I was on vacation flying from ATL (Atlanta) to CDG (France). Since I was going to arrive to France late, I needed to contact my hotel and the car rental agency to let them know that I would arrive late. Unfortunately I had no way to call, my only option was through the Internet. When I fired up my browser, one of the option was Boingo – Bogus. I thought I sign up for just a month – a month later I was charged for another month. When I called to cancel the service, I was on hold for almost half hour. When I finally reached someone from customer service, she was very unhappy with me because I was canceling the service. The last monthly charge was on 6-15-09. I had sent an email to them instructing them to cancel the account and refund the $9.95. I got an email back saying please call customer service to cancel. To make a long story short customer service failed to refund me the $9.95 even though I have only used their service once. Boingo just made the biggest mistake because I will let the world know how sucks their service is. I enjoy demolishing greedy companies like Boingo. I was a big advocate when Blockbuster decided to sell movies to customers if they didn’t return them without making customers aware of the charge beforehand – that has resulted blockbustervictimsDOTcom . I predict that Boingo will go out of business pretty soon if they continue on this path. The service itself is a mith, they are doing the same greedy things that several companies have tried and continue to do until someone like Math and others say enough is enough. It’s good that they monitor blogs, but I don’t think they’ll be able to keep up – soon the internet will be flooded with hating Boingo Wireless website and I’ll be the first one to put one up and report them. Bogus Boingo, you are in for a fight – see you on ihateboingoDOTcom and how about Bogusboingo.com GREED MY FRIEND, IT WILL TAKE YOU NOWHERE
A CLASS ACTION LAWSUIT IS NEXT – LOOKING FOR A LAWYER THAT WILL TAKE THE CASE