Comments on: Here is the solution for all your O2 iPhone 3G problems http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/ Mobile, Roaming and Social Media Wed, 08 Feb 2012 22:02:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: minhaj http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-556415 minhaj Mon, 19 Jul 2010 16:12:14 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-556415 the problem is not with the phone but with the sim,change you sim it will work fine,"it worKed for me".or get get another sim to the same number... thanks the problem is not with the phone but with the sim,change you sim it will work fine,”it worKed for me”.or get get another sim to the same number…
thanks

]]> By: Eoin O'Sullivan http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-493867 Eoin O'Sullivan Tue, 09 Dec 2008 21:43:40 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-493867 Just to let you guys know but this issue is still happening and I was only able to resolve it using the info on this blog post. So thanks for that. o2 had actually deactivated my account because THEY incorrectly setup my direct debit details. They didn't ring/email to say my account was being deactivated but instead left me without the use of my phone on the weekend that I was going abroad. I was livid with them. And then when they reactivated my account, they set it up as speakeasy rather than pay monthly. What a bunch of muppets. Just to let you guys know but this issue is still happening and I was only able to resolve it using the info on this blog post. So thanks for that.

o2 had actually deactivated my account because THEY incorrectly setup my direct debit details. They didn’t ring/email to say my account was being deactivated but instead left me without the use of my phone on the weekend that I was going abroad. I was livid with them.

And then when they reactivated my account, they set it up as speakeasy rather than pay monthly. What a bunch of muppets.

]]> By: Mark D http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-486433 Mark D Sat, 20 Sep 2008 09:23:42 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-486433 Needc help. My friend did something that locked up my I-phone 3G, I restored it to like new, but it gets hung up everytime it tries to download my music files from my computer. I can't get more than one or two songs downloaded in the sync process before it hands up. I thought it might tbe the song, but I removed that song and it still got hung up on me. Any suggestions? Needc help. My friend did something that locked up my I-phone 3G, I restored it to like new, but it gets hung up everytime it tries to download my music files from my computer. I can’t get more than one or two songs downloaded in the sync process before it hands up. I thought it might tbe the song, but I removed that song and it still got hung up on me. Any suggestions?

]]> By: O2, Oh Dear | DarrenByrne.com - The Crabling Otter http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-485347 O2, Oh Dear | DarrenByrne.com - The Crabling Otter Mon, 08 Sep 2008 11:27:41 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-485347 [...] Previous O2 Problems: Alexia (again and again and again), Damien, John (again and again), Pat. [...] [...] Previous O2 Problems: Alexia (again and again and again), Damien, John (again and again), Pat. [...]

]]> By: What O2 PR? : Alexia Golez http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-483806 What O2 PR? : Alexia Golez Tue, 26 Aug 2008 08:07:55 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-483806 [...] was similarly frustrated, got an apology and a dock to make amends. Still there are two glaring O2 customer experiences that were blogged about and they haven’t had a scrap of contact. No support [...] [...] was similarly frustrated, got an apology and a dock to make amends. Still there are two glaring O2 customer experiences that were blogged about and they haven’t had a scrap of contact. No support [...]

]]> By: O2 apologises : Alexia Golez http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-483301 O2 apologises : Alexia Golez Wed, 20 Aug 2008 13:27:03 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-483301 [...] if you are reading this check out these posts by John, Damien and Pat. Get in touch with them. They have had very disappointing experiences with your retail arm and [...] [...] if you are reading this check out these posts by John, Damien and Pat. Get in touch with them. They have had very disappointing experiences with your retail arm and [...]

]]> By: Update on the whole O2 story : Alexia Golez http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-482946 Update on the whole O2 story : Alexia Golez Fri, 15 Aug 2008 21:45:23 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-482946 [...] know what PIN2 is. As part of the mail I included that some of my friends had crappy O2 experiences too. That was yesterday [...] [...] know what PIN2 is. As part of the mail I included that some of my friends had crappy O2 experiences too. That was yesterday [...]

]]> By: Mike Barker http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-482805 Mike Barker Wed, 13 Aug 2008 11:10:41 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-482805 Thank you, thank you, thank you! I purchased an iPhone yesterday and it had been provisioned incorrectly, finally got someone at O2 to keep trying to fix and they found a data tech that fixed it. I will add that O2 originally told me that there was no problem, that it was apple who needed to fix it, but since I had this blog post to refer to I continued to call them and press the issue. I had them check the settings on the account and finally... I now have SMS/Internet access, woohoo and did I mention thanks ! Thank you, thank you, thank you! I purchased an iPhone yesterday and it had been provisioned incorrectly, finally got someone at O2 to keep trying to fix and they found a data tech that fixed it. I will add that O2 originally told me that there was no problem, that it was apple who needed to fix it, but since I had this blog post to refer to I continued to call them and press the issue. I had them check the settings on the account and finally… I now have SMS/Internet access, woohoo and did I mention thanks !

]]> By: 1 week with the iPhone http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-480793 1 week with the iPhone Sun, 20 Jul 2008 09:06:48 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-480793 [...] was a complete and utter disaster with mobileme still not functioning correctly and O2 have STILL not done a database sweep on accounts set up as prepaid with people still failing in their set-up [...] [...] was a complete and utter disaster with mobileme still not functioning correctly and O2 have STILL not done a database sweep on accounts set up as prepaid with people still failing in their set-up [...]

]]> By: Eric http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/comment-page-1/#comment-480618 Eric Fri, 18 Jul 2008 08:34:45 +0000 http://patphelan.net/here-is-the-solution-for-all-your-o2-iphone-3g-problems/#comment-480618 Hi Pat, I'm glad I found your article. I phoned O2 and after going through a large number of O2 agents which denied the issue I finally found somebody at O2 which was open to listen and help. I provided your article's URL to the agent and in less than 2 minutes the issue was solved. The agent amended my account from "Speak Easy" to "Bill Pay" asked me to switch off/switch on the iPhone and test. Now the iPhone works perfectly with 3G(UMTS) and Edge(EGPRS). I confirm that the issue is with O2 and setting up incorrectly the account for new iPhone 3G customers. Hi Pat,

I’m glad I found your article. I phoned O2 and after going through a large number of O2 agents which denied the issue I finally found somebody at O2 which was open to listen and help. I provided your article’s URL to the agent and in less than 2 minutes the issue was solved.

The agent amended my account from “Speak Easy” to “Bill Pay” asked me to switch off/switch on the iPhone and test. Now the iPhone works perfectly with 3G(UMTS) and Edge(EGPRS).

I confirm that the issue is with O2 and setting up incorrectly the account for new iPhone 3G customers.

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